Shipping

 We currently ship to Canada and USA only. All orders will be shipped by Fedex within 24-48 hours of initial payment.

Free shipping on orders over 99$ CAD (not including tax and shipping)

For all other countries, please send us an email to request a custom quote to your country.

Before we ship our orders, each item shipped is carefully checked by our shipping department. Orders placed Monday to Friday before our shipping cut-off time of 2pm ET will be shipped the same day. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

Once merchandise has been shipped, you’ll receive order status updates via email, including tracking numbers. We are unable to cancel an order once the item(s) have been shipped.

Please provide a valid phone number and email address as we or the courier may need to contact you regarding your order/delivery. Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!

Questions? Please email Shopeternelle@hotmail.com